Softphone Configuration Guide

You can find the latest versions of X-Lite PC Phone for MAC or Windows clicking here.

Once the file is downloaded, run the VoIP Softphone setup executable file and follow the prompts from the install wizard. At the final step of the wizard, check the Launch X-Lite checkbox to start using the softphone. Click Finish to complete the installation. Follow the steps below to configure your VoIP account.

1.) Once you launch the softphone a new window will pop-up with your SIP Accounts Click on the Add.. button.

2.) A new window with the name Properties of Account 1 will pop up. Fill up the following fields;

- Display Name : Your name and last name

- User Name : (Your 10 digit VoIP VoIP account starting with 555)

- Password : (the password you chose while signing up for VoIP VoIP service)

- Authorization user name : (Your 10 digit VoIP VoIP account starting with 555)

- Domain: 2cybertel.com:5060 ( VoIP VoIP softphone server information)

Below you can find an example filled account information. Please fill your information accordingly and click OK button.

3.) Click the Close button in the new window.

Now you are ready to make calls. Enter the number you wish to call and press the green button.

If you get registration error click here.

For international calls, dial 011 followed by the country code and number, then press the green button. For domestic U.S. calls, just dial 1 + the area code and number then the green button.

NAT/Firewall Issues

If you get one-way audio, or cannot register you are probably behind NAT or firewall is enabled on your PC. Disable firewall on your PC and make the following changes.

- Right click on any part of X-Lite PC Phone software and select Sip Account Settings..

- Click on Properties... button.

- Click on Topology tab.

- Select Use local IP address under IP Address

- Check Enable ICE option and then click on OK button.

Restart X-Lite and router and try making calls again.

Still problems? Please click here for our voip troubleshooter.

Grandstream HandyTone 286 VoIP Configuration Guide

Grandstream HandyTone 286 is an ATA adaptor with a single ethernet interface and one POTS line enabling you to use a traditional phone as a SIP enabled IP device. This means that you will need an open ethernet port on your local network. It is fairly simple to setup and almost identical to the BudgeTone 100 configuration.

STEP 1

You must first determine what IP address it received. To do this, plug a POTS phone into the RJ11 connector, lift the handset and dial %%% and once you hear configuration menu dial 02.

You will be told the IP address of your device (e.g. 192.168.0.100).

STEP 2

Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/ is replaced by the address that was given to you in STEP 1.

STEP 3

You will be prompted to enter a password, the default is admin, then click the Login button.

STEP 4

You need to modify only a few parameters from the factory default. They are listed here:

SIP Server: 2cybertel.com:5060

SIP User ID: Enter the account number assigned to you when signed up for Cybertel service.

Authenticate ID:Enter the account number assigned to you when signed up for Cybertel service.

Authenticate Password: Enter the password that you chose when you signed up for the service.

Name: Enter your full name, this will show up as part of your caller ID.

Advanced Options choice 1: Change preferred Vocoder to G.729A/B

SIP Registration: Yes

NAT Traversal: No

TFTP Server: Change IP to 168.75.215.189

STEP 5

Click on the Update button at the bottom of the form.

STEP 6

You will be brought to a confirmation screen on which you will click on the only option available: Click to view your changes.

STEP 7

Click on the Reboot button at the bottom of the form.

STEP 8

Make Calls!

Problems? If you get one-way audio, or cannot get a dial tone or cannot make/receive calls with your VoIP device, you are probably behind firewall. Your router’s firewall (also known as NAT) is blocking certain operations of the VoIP telephone adapter or some of the settings of the adapter is not entered correctly.

If you are sure that your account number & password is entered correctly to your device, before trying to resolve this issue on your router or voip device, you can get all device settings (other than account number and password) remotely from our servers.

In order to receive configurations remotely go to ADVANCED SETTINGS tab and change the fields below:

- Firmware Upgrade and Provisioning: Upgrade Via HTTP

- Config Server Path: config.2cybertel.com

Click on the Update button at the bottom of the form. Unplug your device from the power and plug back after 5 seconds to reboot the device. Device will now get settings remotely from our servers.

Test again to make and receive calls.

Still Problems? Please check our VoIP device troubleshooter

NAT/Firewall Issues

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your NAT/firewall.

Click here for our voip troubleshooter.

Linksys PAP2 VoIP settings & configuration Guide

The Linksys PAP2 VoIP Adapter enables use of our high-quality feature-rich telephone service through your cable or DSL Internet connection. Just plug it into your home Router or Gateway and use the two standard telephone jacks to connect your existing phones. Each phone jack operates independently, with separate phone service and phone numbers - like having two phone lines. With Cybertel, you’ll get clear telephone reception, even while using the Internet at the same time for normal data operations

STEP 1

You must first determine what IP address it received. To do this, you need to pick up the phone attached to the Line 1 jack and dial: %%%% (four asterisks)

then dial: 110 #

and you will be told the IP address of your device (e.g. 192.168.0.100)

STEP 2

Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/ where <IP ADDRESS>/ is replaced by the address that was given to you in STEP 1.

STEP 3

Click on the Admin Login button near the top right side of the screen, then click on the Line 1 tab.

STEP 4

You need to modify only a few parameters from the factory default. They are listed here:

Proxy: 2cybertel.com:5060

Display Name: Enter your full name, this will show up as part of your caller ID.

User ID: Enter the account number assigned to you when signed up for Cybertel service.

Password: Enter the password that you chose when you signed up for the service.

STEP 5

To save bandwidth, you can change Line 1 Preferred Codec to G729a. Also change the Use Pref Codec Only to No. You can only do this for one line. So, if Line 1 is on G.729a, Line 2 has to be some other codecs. We do not support G.723.

STEP 6

Click on the Save Settings button at the bottom of the form.

STEP 7

Make Calls!

Problems? If you get one-way audio, or cannot get a dial tone or cannot make/receive calls with your VoIP device, you are probably behind firewall. Your router’s firewall (also known as NAT) is blocking certain operations of the VoIP telephone adapter or some of the settings of the adapter is not entered correctly.

If you are sure that your account number & password is entered correctly to your device, before trying to resolve this issue on your router or voip device, you can get all device settings (other than account number and password) remotely from our servers.

In order to receive configurations remotely go to VOICE/ ADVANCED and find PROVISIONING tab and change the field below:

- Profile Rule: http://config.2cybertel.com/$PN

Click on the Submit All Changes button at the bottom of the form. Unplug your device from the power and plug back after 5 seconds to reboot the device. Device will now get settings remotely from our servers.

Test again to make and receive calls.

Still Problems? Please check our VoIP device troubleshooter

NAT/Firewall Issues

If you get one-way audio, you are probably behind NAT. Make the following changes on LINE 1 (you have to click on advanced view to see these options)

on the SIP menu;

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your firewall.

Click here for our voip troubleshooter.

Linksys SPA 2102 VoIP configuration and setup guide

If you don’t have pre-configured Linksys SPA 2102 provided by Cybertel and you are using your own device please check Linksys SPA 2101 BYOD Configuration guide.

Getting Started

If you don’t have a router and only have a standard DSL/cable modem or if your modem does not have router function, in order to use Cybertel services you need to install Linksys SPA-2102 VoIP adapter with router function. The SPA-2102 also features two phone lines for connection to existing analog telephones

Note: If your modem is connected to the computer through a USB port, remove the USB cable from the modem and computer. You will not need the USB cable. You will need to connect DSL/cable modem to VoIP router/adapter with an ethernet cable.Ethernet port looks similar to phone jack but is slightly larger.

1.) Turn off your computer, modem and the VoIP phone adapter (for modems without an off/on switch just unplug the power to the unit).

2.) Disconnect your computer from your high-speed modem, and then using that same cable, plug the cable into the PC port of the VoIP phone adapter.

3.) Connect the WAN port on the VoIP phone adapter to your DSL or Cable modem (the same port your computer was connected to) using the Ethernet cable included in the Kit.

4.) Connect your touchtone telephone to the phone 1 port on the VoIP phone adapter using a standard telephone cable.

5.)Turn on your modem (and your computer) and wait for them to start up (typically, when all lights have turned green.)

6.) Plug the power adapter into the power jack on the VoIP VoIP adapter and then into an electrical outlet. This will turn the VoIP phone adapter on.The light on the VoIP VoIP adapter will flash red until the adapter connects to the Service. Pick up the telephone handset and listen for a dial tone. You can now make calls now!

You can make calls now!

Configuring you own device. Check Linksys SPA 2101 BYOD Configuration guide.

Advanced Installation for PPPoE

If you use DSL and your provider requires “User Name & Password” authentication, you have a rare opportunity to do something you probably never thought you’d get to experience – changing your PPPoE configuration. (“PPPoE” stands for Point-to-Point Protocol over Ethernet.) This sounds complicated, but it can be completed in just a few steps.

1.) Turn on your computer and open your Internet browser.

2.) Enter 192.168.0.1 into your browser’s address bar (near the top of the screen) and press enter.

3.) This allows access to the VoIP phone adapter setup screen.

4.) You will be presented with the configuration page. Click on the Wan Setup tab. Midway on the page you will see the fields asking for your PPPoE Login Name and PPOE Login Password.

5.) Enter the PPPoE Login Name (User name) and Password that were provided to you by your Internet Service Provider (ISP). If you don’t know what these are you will need to contact your ISP.

6) Scroll to the bottom of the page and click “Submit All Changes” .

7.) Your VoIP phone adapter will reboot now. (this will take about 5 seconds). Close the browser.

8.) Pull out the power supply plug from your VoIP phone adapter. Wait 10 seconds, and then plug the power supply back into the adapter. The yellow STAT light will blink for up to one minute. Wait until both the yellow STAT and the Green ( lights are illuminated and have stopped blinking.

9.) Check for Internet access now.

Problems? Please check our installation troubleshooter.

Linksys SPA 2102 BYOD VoIP Settings & Configuration Guide

The SPA-2102 with 2 Phone Ports is a kind of "splitter" for your Internet connection. Just connect your DSL or Cable Modem to the Router, and all the computers in your home or office can share the Internet - all at the same time. The built-in 1-port switch lets you attach 1 local PCs directly, or daisy-chain out to more hubs and switches as your network grows.

The two standard telephone jacks on the Router enable our high-quality feature-rich telephone service through your high-speed connection even while you're surfing the Internet. Each phone jack operates independently -- like having two phone lines.

STEP 1

Connect the ethernet cable from your PC to the LAN port of the router. Then connect your cable or DSL modem's ethernet cable to the router's Internet port. If necessary, disconnect the RJ-11 telephone cable of your telephone from the telephone wall jack. Then connect that end to the router's phone 1 port. If you have a second telephone plug that into phone 2 port. Now, power up your PC, cable and DSL modem and your router.

STEP 2

You will need the setup instructions provided by your Internet Service Provider (ISP). If you do not have this information, then contact your ISP before continuing.

The instructions from your ISP tell you how to setup your PC for Internet access. Because you are now using the router to share Internet access among several computers, you will use the setup information to configure the router instead.

STEP 3

Make sure that your PC's ethernet adapter is set to 'Obtain an IP Address Automatically'

Open your browser and enter 192.168.0.1 . This web-based configuration is not passworded.

STEP 4

Click on Admin Login and the click on the Router Tab.

Choose the Internet type in the drop down and enter the infomation you received from your ISP in order to configure your Internet connection and router.

STEP 5

Next, choose from the main menu 'Voice' and then Line1 .

You need to modify only a few parameters from the factory default. They are listed here:

Proxy: 2cybertel.com:5060

Display Name: Enter your full name, this will show up as part of your caller ID.

User ID: Enter the account number (starting with 555) assigned to you when signed up for Cybertel service.

Password: Enter the password that you chose when you signed up for the service.

STEP 6

Click on the "Submit All Changes" button at the bottom of the form.

STEP 7

Change the “Preferred Codec” to G729a. Also change the “Use Pref Codec Only” to No.

STEP 8

Click on the "Submit All Changes" button at the bottom of the form.

STEP 9

Make Calls!

Problems? If you get one-way audio, or cannot get a dial tone or cannot make/receive calls with your VoIP device, you are probably behind firewall. Your router's firewall (also known as NAT) is blocking certain operations of the VoIP telephone adapter or some of the settings of the adapter is not entered correctly.

If you are sure that your account number & password is entered correctly to your device, before trying to resolve this issue on your router or voip device, you can get all device settings (other than account number and password) remotely from our servers.

In order to receive configurations remotely go to VOICE/ ADVANCED and find PROVISIONING tab and change the field below:

- Profile Rule: http://config.cybertel.com/$PN

Click on the "Submit All Changes" button at the bottom of the form. Unplug your device from the power and plug back after 5 seconds to reboot the device. Device will now get settings remotely from our servers.

Test again to make and receive calls.

NAT/Firewall Issues

If you get one-way audio, you are probably behind NAT. Make the following changes on LINE 1 (you have to click on advanced view to see these options)

on the SIP menu;

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your firewall.

Grandstream GXP 2000 VoIP settings & configuration Guide

The Grandstream GXP-2000 IP Phone is an award-winning next generation IP network telephone based on industry open standards. Built upon innovative technology, Grandstream IP Phone features market leading superb sound quality and rich functionalities at ultra-affordable price.

STEP 1

You must first determine what IP address it received. To do this, press the round menu button, then the down arrow next to it until the display shows:

[2] IP Addr

Now, press the round menu button again and you will be shown the IP address of your device (e.g. 192.168.0.100).

STEP 2

Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/

<IP ADDRESS> is replaced by the address that was given to you in STEP 1.

STEP 3

You will be prompted to enter a password, the default is admin, then click the Login button.

STEP 4

Go to ACCOUNT 1 tab. You need to modify only a few parameters from the factory default. They are listed here:

SIP Server: 2cybertel.com:5060

SIP User ID: Enter the account number assigned to you when signed up for Cybertel service.

Authenticate ID:Enter the account number assigned to you when signed up for Cybertel service.

Authenticate Password: Enter the password that you chose when you signed up for the service.

Name: Enter your full name, this will show up as part of your caller ID.

Advanced Options choice 1: Change preferred Vocoder to G.729A/B

SIP Registration: Yes

NAT Traversal: No

STEP 5

Click on the Update button at the bottom of the form.

STEP 6

Go to ADVANCED SETTINGS tab.Click on the Update button at the bottom of the form.

TFTP Server: Change upgrade via to TFTP; Firmware Server path to 168.75.215.189

STEP 7

Click on the Update button at the bottom of the form.

STEP 8

You will be brought to a confirmation screen on which you will click on the only option available: Click to view your changes.

STEP 9

Click on the Reboot button at the bottom of the form.

STEP 10

Make Calls!

Problems? If you get one-way audio, or cannot get a dial tone or cannot make/receive calls with your VoIP device, you are probably behind firewall. Your router’s firewall (also known as NAT) is blocking certain operations of the VoIP telephone adapter or some of the settings of the adapter is not entered correctly.

If you are sure that your account number & password is entered correctly to your device, before trying to resolve this issue on your router or voip device, you can get all device settings (other than account number and password) remotely from our servers.

In order to receive configurations remotely go to ADVANCED SETTINGS tab and change the fields below:

- Firmware Upgrade and Provisioning: Upgrade Via HTTP

- Config Server Path: config.cybertel.com

Click on the Update button at the bottom of the form. Unplug your device from the power and plug back after 5 seconds to reboot the device. Device will now get settings remotely from our servers.

Test again to make and receive calls.

Still Problems? Please check our VoIP device troubleshooter

NAT/Firewall Issues

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your NAT/firewall.

Click here for our voip troubleshooter.

Linksys SPA1001 VoIP configuration and setup guide

Getting Started

Inexpensive, easy to install and simple-to-use, the Linksys SPA-1001 VoIP adapter connects to your standard telephone and high-speed Internet enabling Internet phone service for your home.

What’s included: VoIP Telephone Adapter, Ethernet Cable, AC Power Adapter

Equipment you will need:

Broadband Connection: DSL, cable modem, or other high-speed Internet connection

Router: To share your broadband connection with more than one device.

Traditional Analog Telephone

To use enhanced features, you will need: Computer & Web Browser: MS Internet Explorer (ver. 4.x or higher) or Netscape Navigator (ver. 4.x or higher)

Installing the VoIP Adapter

In order to start using your VoIP VoIP service, you will need to install your VoIP Phone Adapter. Below is the diagram of finished installation. Please read the following VoIP setup instructions carefully.

Below you can find an example filled account information. Please fill your information accordingly and click OK buton.

1.) Before you begin make sure that your computer, modem, router and the VoIP VoIP adapter are turned off (for modems without an off/on switch just unplug the power to the unit).

2.) Connect the ethernet port on the VoIP phone adapter to a spare ethernet port on your router (the same type of port your computer is connected to) using the ethernet cable included in the kit.

3.) Connect your telephone to the phone port on the VoIP phone adapter using a standard telephone cable.

4.) Turn on your modem and router and wait for them to start up (typically, when all lights have turned green.)

5.) Plug the power adapter into the power jack on the VoIP VoIP adapter and then into an electrical outlet. This will turn the VoIP phone adapter on. 6.) Wait for few minutes and than pick up the telephone handset and listen for a dial tone. This indicates that the VoIP phone adapter is working;

You are now ready to make calls!

Linksys SPA1001 BYOD VoIP Settings and Configuration Guide

With BYOD option, inexpensive, easy to install and simple-to-use, the Linksys SPA-1001 VoIP adapter connects to your standard telephone and high-speed Internet enabling Internet phone service for your home.

STEP 1

You must first determine what IP address it received. To do this, you need to pick up the phone attached to the Line 1 jack and dial: **** (four asterisks)

then dial: 110 #

and you will be told the IP address of your device (e.g. 192.168.0.100)

STEP 2

Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/ where <IP ADDRESS>/ is replaced by the address that was given to you in STEP 1.

STEP 3

Click on the "Admin Login" button near the top right side of the screen, then click on the "Line 1" tab.

STEP 4

You need to modify only a few parameters from the factory default. They are listed here:

Proxy: 2cybertel.com:5060

Display Name: Enter your full name, this will show up as part of your caller ID.

User ID: Enter the account number assigned to you when signed up for Cybertel service.

Password: Enter the password that you chose when you signed up for the service.

STEP 5

Click on the "Submit All Changes" button at the bottom of the form.

STEP 6

Change the “Preferred Codec” to G729a. Also change the “Use Pref Codec Only” to No.

STEP 7;

Click on the "Submit All Changes" button at the bottom of the form.

STEP 8

Make Calls!

Problems? If you get one-way audio, or cannot get a dial tone or cannot make/receive calls with your VoIP device, you are probably behind firewall. Your router's firewall (also known as NAT) is blocking certain operations of the VoIP telephone adapter or some of the settings of the adapter is not entered correctly.

If you are sure that your account number & password is entered correctly to your device, before trying to resolve this issue on your router or voip device, you can get all device settings (other than account number and password) remotely from our servers.

In order to receive configurations remotely go to VOICE/ ADVANCED and find PROVISIONING tab and change the field below:

- Profile Rule: http://config.cybertel.com/$PN

Click on the "Submit All Changes" button at the bottom of the form. Unplug your device from the power and plug back after 5 seconds to reboot the device. Device will now get settings remotely from our servers.

Test again to make and receive calls.

NAT/Firewall Issues

If you get one-way audio, you are probably behind NAT. Make the following changes on LINE 1 (you have to click on advanced view to see these options)

on the SIP menu;

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your firewall.

Grandstream 486 VoIP settings & configuration Guide

Grandstream 486 is a router and ATA adaptor with a WAN, LAN interface, PSTN and POTS line enabling you to use a traditional phone or fax machine as a SIP enabled IP device. The PSTN line (FXO) is not usable via SIP. It only used as a fallback for power failure. This device includes a NAT Router for your home or small office.

STEP 1

Connect an Ethernet cable from your PC to the Handytone 486 LAN port. Make sure that your PC Ethernet Internet Protocol (TCP/IP) is set to “Obtain an IP address automatically” .

STEP 2

Go to any browser equipped computer on your network and enter the address: http://192.168.2.1

STEP 3

You will be prompted to enter a password, the default is admin, then click the Login button.

STEP 4

Plug in an Ethernet cable from your Cable or DSL modem into the WAN port of the Handytone 486.

Go to BASIC SETTINGS tab. If your ISP assigns you IP number by PPPOE, enter the information assigned by your ISP into the circled areas.

STEP 5

Go to ADVANCED SETTINGS tab. You need to modify only a few parameters from the factory default. They are listed here:

SIP Server: 2cybertel.com:5060

SIP User ID: Enter the account number assigned to you when signed up for Cybertel service.

Authenticate ID:Enter the account number assigned to you when signed up for Cybertel service.

Authenticate Password: Enter the password that you chose when you signed up for the service.

Name: Enter your full name, this will show up as part of your caller ID.

Advanced Options choice 1: Change preferred Vocoder to G.729A/B

SIP Registration: Yes

NAT Traversal: No

TFTP Server: Change IP to 168.75.215.189

STEP 6

Click on the Update button at the bottom of the form.

STEP 7

You will be brought to a confirmation screen on which you will click on the only option available: Click to view your changes.

STEP 8

Click on the Reboot button at the bottom of the form.

STEP 9

Make Calls!

Problems? If you get one-way audio, or cannot get a dial tone or cannot make/receive calls with your VoIP device, you are probably behind firewall. Your router’s firewall (also known as NAT) is blocking certain operations of the VoIP telephone adapter or some of the settings of the adapter is not entered correctly.

If you are sure that your account number & password is entered correctly to your device, before trying to resolve this issue on your router or voip device, you can get all device settings (other than account number and password) remotely from our servers.

In order to receive configurations remotely go to ADVANCED SETTINGS tab and change the fields below:

- Firmware Upgrade and Provisioning: Upgrade Via HTTP

- Config Server Path: config.cybertel.com

Click on the Update button at the bottom of the form. Unplug your device from the power and plug back after 5 seconds to reboot the device. Device will now get settings remotely from our servers.

Test again to make and receive calls.

Still Problems? Please check our VoIP device troubleshooter

NAT/Firewall Issues

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your NAT/firewall.

Click here for our voip troubleshooter.

Linksys RT31P2 BYOD VoIP Settings & Configuration Guide

The RT31P2 with 2 Phone Ports is a kind of splitter for your Internet connection. Just connect your DSL or Cable Modem to the Router, and all the computers in your home or office can share the Internet - all at the same time. The built-in 3-port switch lets you attach 3 local PCs directly, or daisy-chain out to more hubs and switches as your network grows.

The two standard telephone jacks on the Router enable our high-quality feature-rich telephone service through your high-speed connection even while you’re surfing the Internet. Each phone jack operates independently -- like having two phone lines.

STEP 1

Connect the ethernet cable from your PC to the LAN port of the router. Then connect your cable or DSL modem’s ethernet cable to the router’s Internet port. If necessary, disconnect the RJ-11 telephone cable of your telephone from the telephone wall jack. Then connect that end to the router’s phone 1 port. If you have a second telephone plug that into phone 2 port. Now, power up your PC, cable and DSL modem and your router.

STEP 2

You will need the setup instructions provided by your Internet Service Provider (ISP). If you do not have this information, then contact your ISP before continuing.

The instructions from your ISP tell you how to setup your PC for Internet access. Because you are now using the router to share Internet access among several computers, you will use the setup information to configure the router instead.

STEP 3

Make sure that your PC’s ethernet adapter is set to ’Obtain an IP Address Automatically’

Open your browser and enter 192.168.15.1 . enter admin for username and admin for password.

STEP 3

Next, choose from the main menu ’Voice’ and then Line1 .

You need to modify only a few parameters from the factory default. They are listed here:

Proxy: 2cybertel.com:5060

Display Name: Enter your full name, this will show up as part of your caller ID.

User ID: Enter the account number (starting with 555) assigned to you when signed up for Cybertel service.

Password: Enter the password that you chose when you signed up for the service.

STEP 7

Change the “Preferred Codec” to G729.

STEP 8

Click on the Save Settings button at the bottom of the form.

STEP 9

Make Calls!

NAT/Firewall Issues

If you get one-way audio, you are probably behind NAT. Make the following changes on LINE 1 (you have to click on advanced view to see these options)

on the SIP menu;

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your firewall.

Click here for our voip troubleshooter.

Grandstream BudgeTone 100 VoIP Configuration Guide

Grandstream BudgeTone 100 is a full featured SIP desktop IP phone with a single ethernet interface. This means that you will need an open ethernet port on your local network. It has a built in speakerphone, and for the price, is highly recommended. It is fairly simple to setup. The default configuration will get an IP address via DHCP.

STEP 1

You must first determine what IP address it received. To do this, press the menu button, then the down arrow next to it until the display shows:

[2] IP Addr

Now, press the menu button again and you will be shown the IP address of your device (e.g. 192.168.0.100)

STEP 2

Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/ is replaced by the address that was given to you in STEP 1.

STEP 3

You will be prompted to enter a password, the default is admin, then click the Login button.

STEP 4

You need to modify only a few parameters from the factory default. They are listed here:

SIP Server: 2cybertel.com:5060

SIP User ID: Enter the account number assigned to you when signed up for Cybertel service.

Authenticate ID:Enter the account number assigned to you when signed up for Cybertel service.

Authenticate Password: Enter the password that you chose when you signed up for the service.

Name: Enter your full name, this will show up as part of your caller ID.

Advanced Options choice 1: Change preferred Vocoder to G.729A/B

SIP Registration: Yes

NAT Traversal: No

TFTP Server: Change IP to 168.75.215.189

STEP 5

Click on the Update button at the bottom of the form.

STEP 6

You will be brought to a confirmation screen on which you will click on the only option available: Click to view your changes.

STEP 7

Click on the Reboot button at the bottom of the form.

STEP 8

Make Calls!

Problems? If you get one-way audio, or cannot get a dial tone or cannot make/receive calls with your VoIP device, you are probably behind firewall. Your router’s firewall (also known as NAT) is blocking certain operations of the VoIP telephone adapter or some of the settings of the adapter is not entered correctly.

If you are sure that your account number & password is entered correctly to your device, before trying to resolve this issue on your router or voip device, you can get all device settings (other than account number and password) remotely from our servers.

In order to receive configurations remotely go to ADVANCED SETTINGS tab and change the fields below:

- Firmware Upgrade and Provisioning: Upgrade Via HTTP

- Config Server Path: config.cybertel.com

Click on the Update button at the bottom of the form. Unplug your device from the power and plug back after 5 seconds to reboot the device. Device will now get settings remotely from our servers.

Test again to make and receive calls.

Still Problems? Please check our VoIP device troubleshooter

NAT/Firewall Issues

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your NAT/firewall.

Click here for our voip troubleshooter.

Video Phone Grandstream GXV 3000 VoIP Configuration

The Grandstream GXV-3000 Video Phone features an adjustable advanced VGA resolution camera sensor (with 1-touch ON/OFF switch for privacy control), a razor-thin 56-inch TFT color LCD with stunning picture quality (2-dimensionally rotatable to allow nearly all viewing angles), 5 navigation keys, 3 line indicators (each of which supports independent SIP account), visual voice/video message indicator, hands-free speakerphone with advanced acoustic echo cancellation, dual 10M/100M Ethernet ports (switch or router mode configurable), 2 USB ports, 2.5mm headset jack, and RCA style audio/video output jack to allow simultaneous video output to TV.

STEP 1

You must first determine what IP address it received.

By default, you will see this address on the LCD screen of the video phone.

STEP 2

Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/

<IP ADDRESS> is replaced by the address that was given to you in STEP 1.

STEP 3

You will be prompted to enter a password, the default is admin, then cliche Line 1 tab.

STEP 4

Go to ACCOUNT 1 tab. You need to modify only a few parameters from the factory default. They are listed here:

SIP Server: 2cybertel.com:5060

SIP User ID: Enter the account number assigned to you when signed up for Cybertel service.

Authenticate ID:Enter the account number assigned to you when signed up for Cybertel service.

Authenticate Password: Enter the password that you chose when you signed up for the service.

Name: Enter your full name, this will show up as part of your caller ID.

Advanced Options choice 1: Change preferred Vocoder to G.729A/B

SIP Registration: Yes

NAT Traversal: No

STEP 5

Click on the Update button at the bottom of the form.

STEP 6

Go to ADVANCED SETTINGS tab.Click on the Update button at the bottom of the form.

TFTP Server: Change upgrade via to TFTP; Firmware Server path to 168.75.215.189

STEP 7

Click on the Update button at the bottom of the form.

STEP 8

You will be brought to a confirmation screen on which you will click on the only option available: Click to view your changes.

STEP 9

Click on the Reboot button at the bottom of the form.

STEP 10

Make Calls!

Problems? Please check our installation troubleshooter.

NAT/Firewall Issues

If you get one-way audio, you are probably behind NAT. Make the following changes and try again.

Click here for our voip troubleshooter.

Sipura SPA-841 VoIP settings & configuration Guide

The Sipura SPA-841 IP telephone can be configured as a two (2) line or, via a simple software upgrade, a four (4) line full featured business phone with pixel based graphical display, speakerphone and headset port. Stylish and functional in design, the SPA-841 can be used in residential, SOHO, enterprise and small to medium business service offerings including IP PBX, hosted IP telephony and IP Centrex.

STEP 1

You must first determine what IP address it received.

To do this, on the phone dial pad, press the “I” button. Using the Up/Down Scroll buttons navigate to “Network” and press the left Soft Key labeled “Select”. The IP address of the phone will be displayed in the “CurrentIP” field. Write the IP address down for future reference.

STEP 2

Go to any browser equipped computer on your network and enter the address: http://<IP ADDRESS>/ where <IP ADDRESS> is replaced by the address that was given to you in STEP 1.

STEP 3

Click on the Admin Login button near the top right side of the screen, then click on the Ext 1 tab.

STEP 4

You need to modify only a few parameters from the factory default. They are listed here:

Proxy: 2cybertel.com:5060

Display Name: Enter your full name, this will show up as part of your caller ID.

User ID: Enter the account number assigned to you when signed up for Cybertel service.

Password: Enter the password that you chose when you signed up for the service.

STEP 5

Change the “Preferred Codec”to G729a. Also change the “Use Pref Codec Only” to No.

STEP 6

Click on the Submit All Changes button at the bottom of the form.

STEP 7

Make Calls!

Problems? If you get one-way audio, or cannot get a dial tone or cannot make/receive calls with your VoIP device, you are probably behind firewall. Your router’s firewall (also known as NAT) is blocking certain operations of the VoIP telephone adapter or some of the settings of the adapter is not entered correctly.

If you are sure that your account number & password is entered correctly to your device, before trying to resolve this issue on your router or voip device, you can get all device settings (other than account number and password) remotely from our servers.

In order to receive configurations remotely go to VOICE/ ADVANCED and find PROVISIONING tab and change the field below:

- Profile Rule: http://config.cybertel.com/$PN

Click on the Submit All Changes button at the bottom of the form. Unplug your device from the power and plug back after 5 seconds to reboot the device. Device will now get settings remotely from our servers.

Test again to make and receive calls.

Still Problems? Please check our VoIP device troubleshooter

NAT/Firewall Issues

If you get one-way audio, you are probably behind NAT. Make the following changes on EXT 1 (you have to click on advanced view to see these options)

on the SIP menu;

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your firewall.

Click here for our voip troubleshooter.

Cisco IP Phone 7940 / 7960 VoIP settings & configuration

The Cisco IP Phone 7960G, a key offering in the IP Phone portfolio, is a full-featured IP phone primarily for manager and executive needs. It provides six programmable line/feature buttons and four interactive soft keys that guide a user through call features and functions. Audio controls for duplex speakerphone, handset and headset.

Before beginning, the Cisco phone must have the SIP firmware installed. Proof of this is the SIP logo in the upper right corner of the phone’s screen. If you do not have the SIP firmware installed you can contact Cisco to purchase it. Cybertel does not provide or sell the firmware.

STEP 1

Unlock the configuration protection by pressing %%#

STEP 2

Press settings button

Configure IP connectivity in Network Configuration Menu (e.g., DHCP support)

STEP 3

- Select SIP Configuration

- Select Line 1

- Enter the account number assigned to you when signed up for Cybertel service, in the fields name and authentication name

- Enter the password that you chose when you signed up for the service.

- Enter 2cybertel.com:5060 as proxy address

- Set g729a as Preferred Codec

- Press back and save buttons to leave the configuration mode

STEP 4

Make Calls!

NAT/Firewall Issues

If the phone fails to login, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be your firewall.

Click here for our voip troubleshooter.

Zyxel Prestige 2000w VoIP Settings Configuration Guide

ZyXEL’s P-2000W VoIP Wi-Fi phone, compatible with IEEE 802.11b wireless standard, is a perfect solution for Voice over IP applications. It allows users to make or receive phone calls as long as they are in the coverage of IEEE 802.11b or 11g wireless Access Points. By using the P-2000W, users no longer have to pay expensive communication fees and can enjoy the convenience of wireless mobility.

STEP 1

BEFORE YOU BEGIN, please note the following:

The appropriate version of the firmware needed is WV.00.01. If you do not yet have this firmware installed, please do so before configuration. Firmware is available within the Support section of the ZyXEL web site:

www.ZyXEL.com

If the ZyXEL Prestige 2000W_v2 phone key pad is locked, press and hold the # key for 3 seconds or until the phone icon is displayed.

The ZyXEL Prestige 2000W_v2’s default network mode is DHCP. If you require either STATIC or PPPoE connection type you must:

- On the phone, press the Menu key.

- Scroll down to #4 Net Settings and press Select.

- Select #1 Network Mode

- Scroll down to either Fixed IP or PPPoE and press Select.

- The phone will display “Ok”.

If you selected Fixed IP, select and enter in the appropriate entry locations your IP Address, Subnet Mask and Gateway.

OR

If you selected PPPoE, select and enter in the appropriate entry locations your PPPoE Username and PPPoE Password

STEP 2

The following screen images represent a recommended configuration of the ZyXEL Prestige 2000W_v2 for use on the VOIP VoIP service. These parameters need to be manually entered using the device’s web server GUI as no auto-configuration method is not yet available.

- From the phone’s display, select Menu by pressing the Left soft key.

- Using the Up/Down arrow buttons scroll and hi-light ‘Information’ and press the Select key.

- Scroll to IP Address and press the Select key.

- In an Internet browser on a PC connected to the same network enter the IP address displayed on the ZyXEL Prestige 2000W_v2.

- When prompted enter the User Name ‘ZyXELadmin’ and password ‘1234’ as illustrated below. The Password will be represented by %%%%.

The following information will display in your browser.

STEP 3

From the Left panel, select Network to display the following screen.

Select the appropriate network connection type for your network: STATIC, DHCP, OR PPPOE.

If you are using a STATIC connection, enter all network parameters.

If you are using a DHCP connection, leave DNS type as auto

If you are using a PPPoE connection, you must enter the PPPoE User/Login Name and PPPoE Password provided by your DSL Internet service provider.

Click the Apply button.

Click SIP in the Left panel. Complete all SIP proxy parameters as listed below;

SIP Server Address: 2cybertel.com:5060

SIP Server Port: 5466

Registrar Server Address: 2cybertel.com:5060

Registrar Server Port: 5466

Register Expiry Time: 3600

Display Name: Enter your full name, this will show up as part of your caller ID.

User ID: Enter the account number assigned to you when signed up for Cybertel service.

Password: Enter the password that you chose when you signed up for the service.

Click the Apply button.

STEP 4

Click NAT TRVSL in the Left panel. Using the drop down menu for Select Type choose NONE

Click the Apply button.

STEP 5

Click on PHONE in the Left panel. Enter the parameters as indicated:

Default Voice Codec:G.729

RTP Port: 16000

DTMF Relay: inband(RFC2833)

DTMF Payload: 101

Click the Apply button.

STEP 6

Power cycle you phone by pressing and holding the red power OFF button for three (3) seconds.

Then press and hold the red power button for two (2) seconds until the device restarts.

Monitor the registration process on the display screen. The ZyXEL Presitge 2000W_v2 will first Associate with your access point, display the AP SSID and then the phone’s IP Address.

Shortly thereafter, the phone will display Registered . When registered on the Cybertel network, you will ready to make and receive calls.

STEP 7

Make Calls!

Problems? Please check our installation troubleshooter.

NAT/Firewall Issues

If you get one-way audio, please take the time to double check your configuration as above. If everything appears to be correct, the problem may be NAT/firewall. Make the following changes and try again.

Click here for our voip troubleshooter.

Fring SIP Settings for voip configuration

Now you can enjoy crystal-clear phone calls over the Internet using any Nokia phone with symbian support.

Click here if you have Windows Mobile phone.

Click here if you have iPhone.

If you have access to a WiFi or 3G connection, you can save money by using the Internet to connect your call instead of using your mobile phone minutes. No roaming or out-of-network fees. Make your calls from anywhere in the world to anywhere for just a few pennies a minute. Simple to configure, inexpensive to use.

Click here to learn more about mobile voip services.

Fring is a free mobile VoIP software, allows you to talk & IM via your handset’s internet connection to other mobile phones and PC-based services with SIP providers such as Cybertel, as well as Skype, MSN Messenger, ICQ, Google Talk at no extra cost.

NOTE: This configuration guide assumes that you have already signed up and downloaded the application from www.fring.com You can find the installation guide of Fring here.

Here you can find Fring SIP settings and voip setup configuration guide with Cybertel service.

STEP 1

To add Cybertel service navigate between the options using the up and down arrows on your handset. Choose SIP from the list (press your joystick in to select items in the list) and press Next using your right soft key.

STEP 2

When the following screen appears choose Other from the list.

STEP 3

The following screen appears;

Enter the following for Registrar Server settings

User ID: 5551231234 (Instead of 5551231234 account number example, use the account number assigned to you when signed up for Cybertel service. )

Password: Enter the password that you chose when you signed up for the service.

SIP proxy : 2cybertel.com:5060

STEP 4

Once Fring is registered to make a SIP call:

1. Choose a contact in your address book and press Options using your left soft key.

2. From the Call submenu, choose SIP call. Your call is made using the Cybertel account you have added.

Make Calls!

To dial any phone number that is part of the NANP (North American Numbering Plan), you must dial:

1 + Area Code + Phone number

To dial any phone number that is outside of the NANP (North American Numbering Plan), you must dial:

Country Code + City Code + Phone number

For example if you want to call Brazil (country code 55) phone number in Rio de Janeiro (city code 21) you must dial 5521 and phone number.

Phones Supported by Fring for Mobile VoIP calls

Some of the phones supported by Fring to make mobile VoIP calls are Nokia 6630, Nokia 6680, Nokia 6681, Nokia 6682, Nokia E60, Nokia E61, Nokia E61i, Nokia E65, Nokia E70, Nokia N70, Nokia N71, Nokia N72, Nokia N73, Nokia N75, Nokia N76, Nokia N77, Nokia N80, Nokia N90, Nokia N91, Nokia N92, Nokia N93, Nokia N95, Sony Ericsson P1i, Sony Ericsson P990i and virtualy almost any other smybian supported device.

Fring Windows Mobile SIP Settings for voip configuration

Now you can enjoy crystal-clear phone calls over the Internet using any windows mobile phone. If you have access to a WiFi or 3G connection, you can save money by using the Internet to connect your call instead of using your mobile phone minutes. No roaming or out-of-network fees. Make your calls from anywhere in the world to anywhere for just a few pennies a minute. Simple to configure, inexpensive to use.

Click here to learn more about mobile voip services.

Fring is a free mobile VoIP software, allows you to talk & IM via your handset’s internet connection to other mobile phones and PC-based services such as Skype, MSN Messenger, ICQ, Google Talk, SIP providers like Cybertel at no extra cost.

NOTE: This configuration guide assumes that you have already signed up and downloaded the application from www.fring.com You can find the installation guide of Fring here.

Here you can find Fring SIP settings and voip setup configuration guide with Cybertel service.

STEP 1

To add Cybertel service from fring’s main screen press Menu and choose Configure Services.

The following screen opens.

STEP 2

Choose SIP from the list. The following screen appears:

STEP 3

Choose Other from the list. The following screen appears;

Enter the following settings

User ID: 5551231234 (Instead of 5551231234 account number example, use the account number assigned to you when signed up for Cybertel service. )

Password: Enter the password that you chose when you signed up for the service.

SIP proxy : 2cybertel.com:5060

STEP 4

Once Fring is registered to make a SIP call:

1. Choose a contact in your address book and press Menu.

2. From the Call submenu, choose SIP call.

Make Calls!

To dial any phone number that is part of the NANP (North American Numbering Plan), you must dial:

1 + Area Code + Phone number

To dial any phone number that is outside of the NANP (North American Numbering Plan), you must dial:

Country Code + City Code + Phone number

For example if you want to call Brazil (country code 55) phone number in Rio de Janeiro (city code 21) you must dial 5521 and phone number.

Phones Supported by Fring for Windows Mobile VoIP calls

Some of the windows mobile devicessupported by Fring to make mobile VoIP calls are;

HP IPAQ 500, IPAQ 510, IPAQ 512, IPAQ 514, iPAQ hw6910, IPAQ hw6915, IPAQ hw6920, IPAQ hw6925, IPAQ hw6940, IPAQ hw6945, IPAQ hw6965, IPAQ hx2190, IPAQ hx2195, IPAQ hx2490, IPAQ hx2495, iPAQ hx2790, IPAQ hx2795, IPAQ rw6815, iPAQ rw6818, iPAQ rw6828, iPAQ rx1950, IPAQ rx1955

HTC Apache, Artemis, Athena, Atlas, Breeze, Cavalier, CDM PDA Phone, Charmer, Douton, Elf, Elf 200, Erto, Excalibur, Faraday, Galaxy, Gene, GPS PDA Phone, Herald, Hermes, Kaiser, Libra, Love, Mogul, Monet, Mteor, Muse, Nike, Oxygen, Panda, Prophet, Sable, Sirius, Star Trek, Titan, Tornado Noble, Trinity, TyTN, Universal, Volans, Vox, Wings, Wizard

Motorola Franklyn, MC35, Norman, Q, Q8, Q9, Q9h

Asus A626, A686, A696, Graphite, M530w, Mars II, MyPal A639, P305, P525, P526, P535, P735, V1210

Acer c510, c530, n300, N310, n311

Cingular AT&T 2125, 3125, 8125, C8500, C8525

Dell x51, x51v

i-mate Jama, Jamin, JAQ, JAQ3, JAQ4, JasJam, JasJar, K-Jam, PDA-L, PDA-N, SmartFlip, SP5, SP5m, SPJas, SPL, Ultimate 5150

Vodafone V 1240, V1415, V1605, V1640, VDA II, VDA V, VPA Compact GPS, VPA Compact II, VPA Compact IV

Sprint IP-830W, PPC 6700, PPC 6800

Orange C100, C700, F600, M3000, M600, M650, SPV C600, SPV E600, SPV E650, SPV M3100, SPV M5000, SPV M700

Samsung BlackJack, i300, i310, i320, i600, i610, IP830-w, CH-i770, SCH-i770, SGH-i600

Fujitsu Siemens Loox N500, Loox N520, Loox N560, T810, T830

O2 Orion, Quanta Apollo, XDA Argon, XDA Atom, XDA Atom Exec, XDA Atom Pure, XDA Cosmo, XDA Exec, XDA Flame, XDA Graphite, XDA mini Pro, XDA mini S, XDA Neo, XDA Nova, XDA Orbit, XDA Stealth, XDA Terra, XDA Trion, XDA Zinc

Palm Treo 700w, Treo 700wx, Treo 750, Treo 750v

IPhone VoIP with Fring

Now you can enjoy crystal-clear phone calls over the Internet using IPhone with VoIP.

If you have access to a WiFi or 3G connection, you can save money by using the Internet to connect your call instead of using your mobile phone minutes. No roaming or out-of-network fees. Make your calls from anywhere in the world to anywhere for just a few pennies a minute. Simple to configure, inexpensive to use.

Click here to learn more about mobile voip services.

Fring is a free mobile VoIP software, allows you to talk & IM via your handset’s internet connection to other mobile phones and PC-based services such as Skype, MSN Messenger, ICQ, Google Talk, SIP providers like Cybertel at no extra cost.

NOTE: Fring is now available on the App Store making it easy for anyone to use fring on the original iPhone, iPhone 3G or iPod touch.

Click here to download Fring for your iPhone.

STEP 1

Once you complete registration process you are ready to use Fring.

To add Cybertel your account as SIP service:

Click on ’More’ and choose ’SIP’ from the list,

STEP 2

The following screen appears:

Choose Other as SIP provider from the list.

STEP 3

Enter your SIP user id and password

User ID: 5551231234 (Instead of 5551231234 account number example, use the account number assigned to you when signed up for Cybertel service. )

Password: Enter the password that you chose when you signed up for the service.

SIP proxy : 2cybertel.com:5060

Press Subscribe.

You are logged into your Cybertel SIP account and should now be able to make outgoing calls through Cybertel service.